About This Course
With the job market and businesses scrambling to recover from COVID-19, there has been a sharp rise in delinquent account receivables. It is not only debtors who suffer, but creditor clients are losing tremendous revenue as a result of uncollectible debt.
This CLE course will present creative negotiation strategies that collection professionals can implement to maximize collections in these difficult times. Using a keen assessment of the situation, long term planning and a bit of empathy, you will learn how to retain your clients, increase your collections and provide avenues for debtors.