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  • Description

    Client retention is a critical aspect of your business’s success. This CLE course will offer a comprehensive list of what every attorney should do to approach clients and keep them. Initial client meets and how they should be run and communication skills will all be addressed as will adherence to ethical standards and meeting your client needs. The course will specific techniques and strategies for better communication and organization.

  • Instructor Bio

    Bruce Egert

    My name is Bruce Egert. In 1980 I was admitted to the New York bar and in 1986 I was admitted to the New Jersey bar. So, for the past 40 years I have practiced law in NY and NJ on a full-time and uninterrupted basis. I’ve been to most court houses and litigated or negotiated nearly every type of case. So, I’ve learned a thing or two, most of it the hard way—by experience. But I was also a keen listener and could remember what more experienced lawyers had to say about things as a way of my getting my bearings on matters of which I was not yet familiar.