Drawing the Line: Setting Client Boundaries in the Digital Age

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SKU: SA3600 Back to Course Listings
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Maryland CLE
Accreditation Info

CLE is voluntary for Maryland attorneys. To view our full accreditation details please .

All Courses Available iOS/Android Web

All Courses Available iOS/Android Web

About This Course

Technology has made attorneys more accessible than ever, creating new challenges in managing client expectations and maintaining professional boundaries. This CLE program examines the ethical and practical issues surrounding client communications through email, texting, social media, mobile devices, and online portals.

The program will address confidentiality, attorney availability, after-hours communications, and the impact of constant connectivity on stress and well-being. Attorneys will also learn practical strategies for establishing communication policies that reduce risk and support effective attorney-client relationships.

Topics will include:
  • Managing client expectations and attorney availability
  • Ethical considerations in digital and informal communications
  • Confidentiality and after-hours communication risks
  • The impact of blurred boundaries on attorney well-being
  • Practical strategies for establishing effective communication policies
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